Responsible of Administrative Support

Reporting to the Director of Administrative Services, your role will be to support the team of administrative assistants in the daily organization of their tasks. You will act as a technical reference for the team, ensuring smooth operations and the achievement of the administrative team’s objectives.

Your responsibilities

• Manage the team’s daily activities while ensuring the proper execution of organizational processes.
• Prepare the team’s weekly schedule and keep it updated based on operational needs, absences, and vacations.
• Ensure compliance with processing deadlines by planning the daily objectives to be completed.
• Compile the team’s weekly statistics.
• Hold individual and team meetings to support members in their day‑to‑day work.
• Oversee the team’s training and coaching related to existing processes and procedures.
• Contribute to the optimization and compliance of work processes and procedures.
• Coordinate absence and vacation management with the Human Resources department and the Director of Administrative Services.
• Support the team in various daily tasks.

Your skills and potential

• Hold a college or vocational diploma in secretarial studies or office administration.
• Have at least 5 years of experience in administration, including a minimum of 1 year in the insurance industry.
• Have experience with automatic insurance renewals.
• Demonstrate strong interpersonal skills.
• Exercise discretion and maintain confidentiality.
• Demonstrate autonomy, organization, and rigor in applying procedures, as well as collaboration in your work approach.
• Have strong proficiency in French (advanced level) and English (intermediate level), both spoken and written, to properly understand insurance coverages and wording.
• Possess solid computer skills (Windows environment, Google environment, MS Office).

At Lareau, the unique qualities of our team members enrich the company by creating a work environment and culture where everyone can thrive. We make it a priority to celebrate diversity, equity, and inclusion (DEI) on a daily basis, continuously learning more about these concepts and considering them in our business decisions. We encourage all interested candidates to apply. We would be delighted to discuss your background and explore the opportunities to help you reach your full potential at Lareau!