Chief Technology Officer
Principal Director of IT
As Principal Director of IT, you will be responsible for establishing the department’s strategic vision and technology governance. You will oversee the IT team and ensure system security to support business objectives. This role requires deep expertise in managing complex projects, technology architecture, and organizational leadership, while fostering a culture of collaboration and agility.
Your responsabilities.
- Directly manage members of the IT team.
- Execute the roadmap to deliver new infrastructure and service projects.
- Provide excellent user support, responding to Level 1 and Level 2 requests according to SLA when needed.
- Collaborate with managers across departments to address their infrastructure and IT service needs.
- Manage recurring IT operations, including user onboarding, vendor management, inventory control, and license renewals.
- Oversee the Infosec program, ensuring policy enforcement and compliance with controls.
- Develop and propose training programs to educate users on IT tools, security, and processes, ensuring all tools are fully leveraged across the organization.
Your skills, your full potential.
- Bachelor’s degree in Computer Science or IT Service Management (or equivalent).
- Over 10 years of experience in IT infrastructure and services, including at least 5 years in a management role.
- Expertise in private and public cloud hosting, including backup, recovery, and continuity techniques.
- Relevant experience with network infrastructure and telephony solutions.
- Experience implementing ITSM systems and support structures for incident and service request management.
- Experience with MDM solutions and endpoint security.
- Experience implementing vendor systems, training, and user support.
- Experience administering O365 services.
- Bilingual (French and English) to communicate frequently with English-speaking vendors.
Not required but nice to have.
- Experience working in an Agile environment;
- Experience in Insurance or Financial Services industries;
- Involvement in the attainment of organizational security certification and audit of security policies & controls.
Lareau advantages
- Competitive salary and bonus;
- Vacation and additional personal leave;
- RRSP matching;
- Company cell phone;
- Full group benefits (100% paid by us);
- AAA office space on the south shore and in the heart of Montréal;
- Work from home and set your own schedule flexibility.
Lareau’s Culture
In an average week you will spend more time with your colleagues than you will with your family & friends, so it is important that a work environment is a good one. We understand the importance of a healthy work environment and follow some simple principles to ensure that our team environment is an enjoyable, safe space where everyone is empowered to use their intelligence, experience, and decision-making abilities to effect positive change.
- Community – It takes a team effort to reach our goals, we are all in it together. We are committed to incentives which reward the whole team when the team succeeds and continually investing in growing the skills of our team.
- Safe – We want to hear the ideas of team members, consider them without prejudice and take the time to discuss the merits of each idea. Innovation is a trial-and-error process; we accept the risks that some ideas will fail. The success of new ideas is owned by the team, but the failures are not.
- Dependable – Our teams are self-managing scrums; every team member must be able to depend on their teammates and their teammates depend on them.
- Structured – We have a clear organizational structure, roadmap, individual responsibilities, and decision-making spheres. We work together to meet our shared goals but respect each others expertise in the decisions they make.
- Impactful – We have a clear goal in our projects and the impacts of our work can be easily measured.
Our commitment to our team is to maintain a working environment that allows our team members to use all their skills and expertise in a collaborative way with other team members, to maintain a team which is greater than the sum of its parts and have fun along the way.