Danut
Financial Controller
Accounting Clerk
Your primary role will be to provide accounting and administrative support to the accounting department. You will also ensure that the company’s daily accounting functions operate accurately and efficiently.
Your Responsibilities
- Phone support: Respond to inquiries from clients and brokers while connected to the phone system (ACD/Automated Call Distribution).
- Email management: Process requests from clients and brokers sent to the shared accounting inbox.
- Account analysis: Analyze client files and accounts.
- Statements & schedules: Prepare and send account statements and payment schedules.
- File updates: Make modifications to client files (payment methods, personal information, etc.).
- Pre-authorized payments: Verify pre-authorized payment batches.
- Refunds: Prepare client refunds on the banking portal.
- Deposits: Process deposits for checks, cash, and other payment forms.
- Ad hoc tasks: Perform any other related tasks.
Your Skills & Potential
- Experience: Possess 1 to 2 years of experience in a similar role.
- Customer service: Demonstrate an excellent sense of customer service.
- Work ethic: Show strong attention to detail and organizational skills.
- Confidentiality: Maintain strict confidentiality regarding departmental information.
- Tech skills: Have proficiency in computer systems (MS Office, Windows environment).
- Language proficiency: Proficient in French (advanced level) and English (intermediate level), both spoken and written, to ensure an inclusive experience for English-speaking clients.