Marie-Émilie
Personal-Lines Training Director
Personal-Lines Auditor
If you enjoy spotting the details that make all the difference and helping others grow, this opportunity is for you! At Lareau, every well-managed file contributes to our clients’ confidence and to the success of our teams. That’s why we place great importance on quality, accuracy, and the sharing of best practices.
As an Auditor, you will analyze Personal Lines Insurance files to ensure compliance with regulatory and administrative requirements. Through your findings and guidance, you will support the continuous improvement of our practices.
Your Responsibilities.
File Auditing
- Audit Personal Lines Property and Casualty Insurance files through call reviews and document analysis.
- Evaluate file compliance and identify any discrepancies.
- Document findings, recommend corrective actions, and report significant compliance issues.
- Improve and maintain audit tools.
Follow-up on Corrective Actions and Communication
- Notify brokers and their managers each week regarding completed audits.
- Monitor corrective actions and perform required follow-ups.
- Maintain audit records, planning documents, and supporting documentation.
Coaching and Training
- Support brokers in their professional development and the improvement of their practices.
- Mentor trainees and support their progression.
- Collaborate with the Training team to develop learning tools and training activities.
Your Skills and Potential
- Hold a College Diploma (DEC) in a relevant field or an Attestation of College Studies (AEC) in Damage Insurance; a university certificate is considered an asset.
- Hold a Damage Insurance Representative certification from the Autorité des marchés financiers.
- Have at least 2 years of experience in property and casualty insurance, compliance, or quality assurance.
- Demonstrate rigor, objectivity, and discretion.
- Possess strong communication and coaching skills.
- Demonstrate autonomy, organization, and sound prioritization abilities.
- Be proficient with the Microsoft 365 suite, particularly Excel, Word, and PowerPoint.
- Have an excellent command of French, both spoken and written, as well as English, both spoken and written, in order to regularly audit files and communications in both languages.
At Lareau, the individual characteristics of our team enrich the company by creating a work environment and culture where everyone can flourish. We make it our duty to celebrate diversity, equity and inclusion (DEI) on a daily basis, to learn more about these concepts and to take them into account in our business decisions. We encourage anyone interested in this position to apply. We’d be delighted to discuss your career path and the opportunities to develop your full potential at Lareau!